Privacy Policy

Last Updated: October 9, 2026

1. Introduction

This Privacy Policy ("Policy") describes how jl778 ("we," "us," or "our") collects, processes, stores, and discloses the personal information of users ("you" or "Player") who access or use the jl778 platform, including the website jl778.cam and all related services (collectively, the "Platform").

jl778 is committed to protecting the privacy and personal data of all players, particularly in accordance with the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By creating an account or using our Platform, you consent to the practices described in this Policy.

2. Personal Data We Collect

Depending on how you interact with jl778, we may collect the following categories of personal information:

2.1 Identity and Account Information

• Full legal name as it appears on government-issued identification.
• Date of birth (to verify that you meet the 21+ age requirement).
• Username and encrypted password.
• Nationality and country of residence.

2.2 Contact Information

• Email address (used for account communications and support).
• Mobile phone number (used for verification and security alerts).
• Physical address (for Know Your Customer / KYC purposes).

2.3 Financial and Payment Information

• GCash or PayMaya account number associated with your deposits.
• Bank account details for BPI, BDO, Metrobank, or INSTAPAY transactions.
• Transaction history including deposit and withdrawal records.
• Wagering history and account balance information.

Please note: jl778 does not directly store full credit or debit card numbers. Payment data is processed exclusively by our certified, PCI-DSS-compliant payment partners.

2.4 Identity Verification Documents

• Copies of government-issued photo ID (passport, driver's license, SSS ID, UMID, PhilSys ID).
• Proof of address documents (utility bill, bank statement dated within 90 days).
• Selfie photographs for biometric identity checks where required.

2.5 Technical and Usage Data

• IP address and approximate geographic location derived from IP.
• Device type, operating system, and browser version.
• Session duration, pages visited, and feature interactions within the Platform.
• Login timestamps and session activity logs.

2.6 Communications Data

• Records of communications with jl778 customer support, including live chat transcripts and email correspondence.
• Survey responses, feedback submissions, and promotional opt-in records.

3. How We Collect Your Data

jl778 collects personal data through the following channels:

• Direct Submission: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in promotions.
• Automated Collection: Data gathered automatically when you access the Platform, including through cookies, log files, and similar tracking technologies (see Section 7 for full details).
• Third-Party Sources: Identity verification data obtained from licensed KYC service providers, fraud prevention databases, and payment processing partners, for the purpose of validating your identity and protecting against financial crime.

4. How We Use Your Personal Data

jl778 uses the personal data it collects for the following purposes:

Purpose	Data Used
Account creation and management	Identity, contact, and login data
Age and identity verification (KYC)	Identity documents, date of birth, selfie
Processing deposits and withdrawals	Financial and payment data
Fraud detection and prevention	Transaction history, IP address, device data
Anti-money laundering (AML) compliance	Financial data, transaction history
Customer support and dispute resolution	Contact data, communications history
Responsible gaming monitoring	Wagering history, login frequency, session data
Platform improvement and analytics	Technical and usage data (aggregated)
Promotional communications (with consent)	Email address, gaming preferences

We do not use your personal data for purposes incompatible with those stated above. If we need to use your data for a new purpose, we will notify you and obtain any additional consent required under applicable law.

5. Legal Basis for Processing

jl778 processes your personal data on the following legal grounds, consistent with the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform our obligations under the Terms and Conditions you agreed to, including account management and payment processing.
• Legal Obligation: Processing required to comply with Philippine law, including AML obligations, PAGCOR regulatory requirements, and tax reporting.
• Legitimate Interest: Processing necessary to detect and prevent fraud, maintain platform security, and improve our services, where such interests are not overridden by your rights and freedoms.
• Consent: Where we rely on your consent (e.g., sending marketing communications), you have the right to withdraw consent at any time without affecting the lawfulness of prior processing. To opt out of marketing emails, contact support or use the unsubscribe link in any promotional email.

6. Data Sharing and Disclosure

jl778 does not sell your personal information. We may share your data with the following categories of recipients strictly on a need-to-know basis:

6.1 Service Providers

We engage carefully vetted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank, INSTAPAY), KYC verification services, cloud infrastructure providers, and customer support platforms. These providers are bound by data processing agreements and are prohibited from using your data for any purpose other than delivering the contracted service to jl778.

6.2 Game Providers

Certain usage data (such as bet amounts and game session data) is shared with our licensed game providers solely for the purpose of delivering and auditing gameplay. Game providers do not receive your full identity information unless required for jackpot prize verification.

6.3 Regulatory and Legal Authorities

jl778 is required by Philippine law to disclose personal data to competent authorities where legally mandated. This includes suspicious transaction reports filed with the Anti-Money Laundering Council (AMLC), responses to valid court orders, and cooperation with PAGCOR regulatory oversight. We will notify you of such disclosures where legally permitted to do so.

6.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify you prior to any such transfer and ensure appropriate data protection measures remain in place.

7. Cookies and Tracking Technologies

jl778 uses cookies and similar technologies to enhance your experience on the Platform and gather usage analytics. The following types of cookies may be used:

• Strictly Necessary Cookies: Required for core Platform functionality, including maintaining your login session and security tokens. These cannot be disabled without impairing Platform access.
• Performance and Analytics Cookies: Used to understand how players navigate the Platform, identify errors, and measure the effectiveness of features. Data collected is aggregated and anonymized where possible.
• Functional Cookies: Used to remember your preferences such as language setting, display preferences, and responsible gaming limits you have configured.
• Marketing Cookies: Only set with your explicit consent, used to deliver relevant promotional content based on your gaming activity on the Platform.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect Platform functionality. For a full list of cookies in use, contact support at [email protected].

8. Data Retention

We retain your personal data for as long as your account is active, and for a period thereafter as required by law or legitimate business purposes. Specific retention periods applicable to jl778 include:

• Account and identity data: Retained for the life of your account and for a minimum of five (5) years after account closure, in line with AML obligations under Philippine law.
• Financial transaction records: Retained for a minimum of seven (7) years to comply with AMLC and tax record-keeping requirements.
• Customer support records: Retained for three (3) years from the date of the most recent support interaction.
• Marketing consent records: Retained for the duration of the consent plus two (2) years, to demonstrate compliance with consent obligations.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our internal data destruction procedures.

9. Your Rights Under Philippine Law

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl778:

• Right to Be Informed: The right to know that your personal data is being collected, what it is used for, and who it may be shared with. This Policy fulfils that obligation.
• Right of Access: The right to obtain a copy of the personal data we hold about you, including information on how it was sourced and how it has been used.
• Right to Rectification: The right to have inaccurate or incomplete personal data corrected. You may update basic profile information directly through your account settings, or request corrections via support.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the original purpose, subject to overriding legal obligations (e.g., AML retention requirements).
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format, where technically feasible.
• Right to Object: The right to object to processing based on legitimate interest, including direct marketing communications.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer by emailing [email protected] with the subject line "Data Privacy Request." We will acknowledge your request within 5 business days and complete it within 15 business days, or notify you if an extension is required.

10. Security Measures

jl778 implements a comprehensive set of technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

• TLS Encryption: All data transmitted between your device and our servers is encrypted using Transport Layer Security (TLS 1.2 or higher).
• Data Encryption at Rest: Sensitive personal data stored in our systems is encrypted using AES-256 encryption standards.
• Access Controls: Personal data is accessible only to authorized personnel who require it to perform their job functions. Access is governed by role-based permissions and logged for audit purposes.
• Security Monitoring: Our systems are monitored 24/7 for suspicious activity, intrusion attempts, and anomalous behavior patterns.
• Vulnerability Management: jl778 conducts regular security assessments, penetration tests, and code reviews to identify and remediate vulnerabilities.
• Staff Training: All personnel who handle personal data receive regular data protection training and are bound by confidentiality obligations.

11. Minors and Age Restriction

jl778 does not knowingly collect personal data from individuals under the age of 21. Our Platform is strictly intended for adults who meet the minimum age requirement under Philippine gambling regulations. During registration, we collect date of birth information specifically to verify that users meet this requirement.

If we discover that personal data has been collected from a user who is under 21 years of age, we will immediately suspend the associated account, void any wagers or transactions made, and delete the data in accordance with applicable law. Account holders are responsible for ensuring that minors do not access their accounts.

12. Changes to This Privacy Policy

jl778 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or business operations. When we make material changes, we will notify registered users by email and post a prominent notice on the Platform. The effective date at the top of this page will always reflect when the Policy was last revised.

We encourage you to review this Policy periodically. Continued use of the jl778 Platform following any revision constitutes acceptance of the updated Policy. If a revision materially affects your rights or how we handle your data, and you do not agree with the changes, you may request account closure.

13. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by jl778, please contact our team:

Data Protection Inquiries:
Email: [email protected]
Subject Line: Data Privacy Request
Response Time: Within 5 business days (Philippine Standard Time)

Support Hours:
24/7, Philippine Standard Time (PST)